FAQ

Yes. ZippyUp is proudly based in the UK, and all our products are designed here with parents in mind.

Our baby clothing is made from soft organic cotton, chosen for its breathability, durability, and gentle feel on delicate baby skin.

Organic cotton is naturally soft and free from harsh chemicals, making it ideal for newborns and babies with sensitive skin.

Yes. Our designs are created with newborn comfort in mind, including gentle fabrics, practical fastenings, and comfortable fits.

Simply add your chosen items to your basket and follow the checkout process on our website.

We accept major debit and credit cards, PayPal, and Klarna, along with other secure payment options shown at checkout.

If you need to change or cancel an order, please contact us as soon as possible and we’ll do our best to help before your order is dispatched.

We deliver throughout the UK. Delivery options and costs are shown at checkout.

Orders are usually dispatched promptly. Estimated delivery times will be displayed during checkout and may vary depending on your chosen delivery option.

Yes. Free UK delivery is available on orders over £50.

Any applicable delivery charges will be shown clearly at checkout.

Yes. We offer new baby gift boxes thoughtfully curated with organic baby essentials, perfect for welcoming a newborn or gifting new parents.

Yes. You can have your order sent directly to the recipient’s address.

Gift wrapping options are available on selected products and can be added at checkout.

We recommend choosing your baby’s current age or sizing up if buying as a gift. Size guidance is available on each product page.

Our products are machine washable at 40°C. Washing inside out helps protect colours and fabrics.

If you’re not completely happy with your purchase, you can return unused items within the timeframe stated in our returns policy.

Please contact us for return instructions before sending items back.

If you have any questions about your order or our products, please email us at

📧 angela@zippyup.com