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Delivery & Returns Policy

Delivery Charges

Free Delivery for all UK orders over £50

Royal Mail UK Postage £4.00

Rest of World Postage £15.00

Orders are processed the same day or the next working day if placed after 3pm.

Returns & Refunds

Thank you for shopping at ZIPPYUP.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase (email confirmation)
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: Angela@zippyup.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

ZIPPYUP, 2 Willow Lane, Whittlesey, Peterborough, PE7 1QX 

Delivery charges

Delivery charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: Angela@zippyup.com

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