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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ZIPPYUP's relationship with you in relation to this website.

This Website (, is owned by and operated by ZIPPYUP. If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by telephone on 01733 808203, by email using our contact form or by post using the address given below.

2 Willow Lane

Company registered in England and Wales number 10286604.


You will find information about privacy policy, including cookies and how we use them in our privacy policy pages.

This website is owned by ZIPPYUP and the data controller is Angela Hall


Your personal data will be used to provide the goods and services offered through our website to you, for billing and order fulfilment. 


When you fill in our email newsletter form and provide consent you are agreeing that we can use your information for email marketing purposes. You can change your mind at any time via one of these methods;

  • Click ‘unsubscribe’ at the bottom of our email newsletter
  • Send an email to
  • Write to us at 

2 Willow Lane

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with Data Protection Act 1998.

For more information please see our privacy policy page.


We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


From time to time ZIPPYUP run promotions and offers on selected products or lines, we refer to these collectively as our "Promotional Offers". All qualifying Promotional Offers will be automatically applied to your online order. All of our Promotional Offers are subject to the below terms and conditions:

  1. They are valid on full-priced items and on sale or promotional items which are already discounted;
  2. They cannot be used in conjunction with any other offer;
  3. They are valid for a limited period of time as specified in the marketing communication on the website, they cannot be used outside of that period;
  4. If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund; and;
  5. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.


You have a legal right to change your mind and cancel your order within 14 days of receipt and receive a refund of all charges for the cancelled goods and the delivery charges (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). To cancel your order please contact our customer care team on or by phone on 07904 090821.

You will have 14 days from cancellation to return the goods, and we will provide a refund within 14 days of receiving the goods back. Goods must be returned new, unused, unwashed and in original packaging (including documentation) to obtain a refund.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.


If you are not entirely happy with the goods that you have chosen you may return them to us within 30 days of receipt in accordance with our returns policy. 

For further information please see our Returns Policy.


All ZIPPYUP parcels will be dispatched within 1-3 working days (Mon-Fri) from purchase.

Orders are despatched by Royal Mail can take 1-5 days to receive after shipping (depending on your choice of postage).

Should your order not arrive, please contact ZIPPYUP, a full refund or a replacement will be offered once 15 days has elapsed.

Should your item not arrive but tracking states it’s been delivered by Royal Mail it will be your responsibility to contact Royal Mail with the tracking information and raise a case with them.

For information on delivery options please see our Shipping page.


All notices you send us must be sent to the contact details on this site We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addresses.


The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of ZIPPYUP or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited.


These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.
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